FAQ
Firstly
Q
What is binary option break?
A
It is a foreign service provider of trading
Q
What is trades?
A
It is a simple investment to predict whether prices go up or down.
Q
Is it possible to make a profit through trading?
A
Of course it is possible if you check the latest market related news and make the right investment.
Q
What is business hours of binary option break?
A
From Monday morning 7:00 to Saturday morning 6:00 (JST)
Q
Support of the corresponding time?
A
Support is accepted 24 hours, but the response time will be from 11 o'clock in the morning to 16 o'clock on weekdays. (Japan time)
Q
The period until the identification is approved?
A
Identity verification will correspond to support response time ( Weekday morning 11 am to 16 o ).
※ When I received sent to outside support of the corresponding time, we will reply with confirmation the next business day.
Q
Are there recommended browsers?
A
Google Chrome (latest version) is recommended for binary option break.
Q
Trade screen does not appear
A
binary option break uses the latest web technology, it can not be used with old browsers. Please use the following supported browser (latest version).

▼ desktop
Windows
  • Google Chrome (vr45 later)
  • Mozilla Firefox (vr40 later)
  • Apple Safari (vr7.0 later)
  • Microsoft Internet Explorer (vr10 later)
Mac
  • Google Chrome (vr45 later)
  • Apple Safari (vr6.0 later)
  • Mozilla Firefox (vr37 later)
▼ mobile
Android
  • Android standard browser (vr4.2 later)
  • Google Chrome (vr44 later)
iOS
  • Apple Safari iOS (vr7.0 later)
  • Google Chrome (vr44 later)
About Registration
Q
Do you charge registration fee and/or account holding fee?
A
No. You can register and hold account all for free.
Q
I have not received the completion notification of temporary registration.
A
There is a possibility that it is sorted into a spam mail folder.
Regarding the cancellation of the junk e-mail filter, it is necessary to set the e-mail address side.
Please see the setting method of unsolicited junk mail below.
Q
Is it possible to change the registration information?
A
Yes. You can edit them in Customer information menu.
Q
What should I do if i forgot my password?
Q
I forgot my login email address. What should I do?
A
Sorry to trouble you, Inquiry please contact me from here.
About deposit and withdrawal
Q
How to deposit money?
A
クレジットカード( MasterCard®,JCB )、銀行振込をご利用いただけます。
Q
Can I pay by prepaid credit card (V Preca, Vanilla Visa Online etc)?
A
MasterCard®のプリペイドクレジットカードであればご利用いただけます。
Q
How to withdraw money
A
It is possible to any bank in the world.
Q
When can i deposit/withdraw money?
A
We accept deposit and/or withdrawal 24hours.
※Support operations of the corresponding time is 16:00 from weekday morning 11:00 (JST)
Q
Why my deposit amount is not reflected to my balance of account after i done the deposit?
A
Please contact Customer Support. ( Inquiry )
Q
What is the period in accordance with the bank withdrawal procedure?
A
Confirmation period 5 business days, transfer takes 2-3 business days.
*If there is any incompleteness in the information you registered, it will take more days.
We appreciate your understanding.
Q
How much bank withdrawal fee?
A
ご出金の際の手数料はかかりません。
*$35万円以下の出金の場合は20の手数料がかかります。ご出金手数料はご出金額より差し引かせて頂きます。
海外送金時の中継銀行手数料(リフティングチャージ)と受取銀行手数料につきましては、お客様のご負担になります。
受取銀行手数料につきましては出金時にご利用頂く銀行によって異なる為、振込先にご登録された銀行へ直接お問い合わせ下さい。
※銀行口座の相違で再度ご出金の手続きが必要な場合は所定の手数料が発生します。
Q
After depositing, can I withdraw the deposit amount without doing a trade?
A
For withdrawal, it is necessary to use a trade above the deposit amount.